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1. They are totally prompt and reliable

2. They know what they’re doing and are really excellent at explaining the subject matter to a non-techie person

3. They are very professional and respectful

4. They don’t mind doing other tasks (other than what you came to do)

5. they’re great with my animals!

6. They know your computers and they gave me so maybe tips and shortcuts that even I can remember them!

7. They wrote things down when they saw that it may be a little much for me to remember


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